AKA's Quality Policy
AKA’s Quality Management System is designed to support and celebrate our clients, our personnel and our communities.
Guided by our corporate values and striving to meet our corporate and departmental objectives, we will fully employ our quality processes and procedures to:
- protect and keep safe our personnel, our clients and our product;
- ensure our corporate commitment to sustainable development and environmental and social responsibility is evidenced in the activities and output of every sector of the company;
- consistently deliver to our clients exceptional products and services, on time and on budget, surpassing their expectations and making us indispensable to their success and growth;
- develop and strengthen our skills and confidence in order to reach our corporate and our personal potential;
- collaboratively and with respect build relationships, products and services of which we can justifiably be proud.
Management Commitment
The management of Aspin Kemp & Associates is committed to the development, implementation and maintenance of a Quality Management System with the ultimate goal of ISO 9001:2000 registration in January 2010.
The COO has appointed a team to lead this initiative. Additionally, resources of time, training, people and money have been allocated to reinforce management’s commitment.
Once the foundation of AKA’s QMS has been established, a Quality Manager will be engaged to oversee the implementation, maintenance, adherence to and improvement of the system. The Quality Manager will lead a Quality team comprised of a representative from each of Engineering, Documentation and Administration as well as the COO.
The CEO accepts ultimate responsibility for the maintenance and review of AKA’s Quality Management System.
Commitment to Our Clients
AKA values our relationships with our clients. We are motivated to build strong alliances based on trust and mutual respect. The services and products we provide are most often innovations designed to solve a specific problem, expand capabilities, or create alternatives. We are particularly proud that our work advances the environmental goals of our clients.
AKA takes care to identify a client’s precise requirements so we can provide appropriate solutions efficiently and effectively. Sensitive to the fact that each project is unique, we conscientiously apply our wide knowledge base, varied skill sets and leading-edge technologies to help our clients realize their objectives each and every time. We are especially committed to the safety of our clients as we design, install and maintain products for them.
Professional Development
Aspin Kemp & Associates is committed to the professional development of all its employees. It is equally committed to upgrading the company knowledge base by:
- keeping all employees current on the equipment and systems used within their areas of responsibility
- keeping all employees current on the company’s specific projects, corporate focus, client relations, software product development and new technologies.
Continuous learning, professional development, and training initiatives are key elements in achieving overall operational effectiveness. All training activities are linked to our corporate goals and operational needs as well as to the unique requirements of each employee.
Personnel are encouraged to fully consider and discuss their career development, their training needs and their career aspirations. AKA values individual initiative which moves personnel steadily toward the realization of personal potential and ultimately advances the goals of the company.