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Service and Support

XeroPoint Hybrid Marine Propulsion

Service and Support

The Energy Management System (EMS) monitors the hybrid power plant functionality and captures a range of system parameters on an ongoing basis. Pre-programmed email recipients are instantaneously notified of system malfunction or signs of degradation. In the case of an “event”, an alarm is initiated and the system saves high-resolution data for the 2 minutes prior to the event and the 30 seconds after the event.

Remote assistance and troubleshooting solve a majority of events onboard; however, should onsite assistance be required, AKA has a network of resources worldwide to respond to requests in a timely and efficient manner. The map above illustrates our worldwide presence.